Understanding the tangible benefits of social programs is essential for organizations aiming to
maximize their positive impact. Social Return on Investment (SROI) is a framework that quantifies
the social value generated by these programs relative to the investments made. In New Zealand,
ImpactLab is a leader in applying SROI methodologies, enabling organizations to assess and
enhance their social impact effectively.
ImpactLab’s Approach to SROI
ImpactLab specialises in measuring and articulating the social value created by various programs.
Their GoodMeasure tool provides data-driven analyses that estimate a program’s impact on
individuals’ well-being over their lifetime, compared to the investment made. This approach
enables organizations and investors to make informed decisions, ensuring every dollar invested
delivers measurable benefits for communities.
Notable Outcomes with New Zealand Organizations
ImpactLab’s GoodMeasure tool has demonstrated the social value generated by numerous New
Zealand organizations:
Family Action: According to the 2024 Family Action Annual Report, ImpactLab estimated
that for every dollar invested in Family Action’s services, $6.80 of measurable good is
returned to the community. This outcome highlights the effectiveness of Family Action in
providing support for individuals affected by domestic violence, trauma, and abuse. (Annual
Report)
House of Science Te Whare Pūtaiao: In 2024, the GoodMeasure report revealed that every
dollar invested in the House of Science Programme delivers $10.20 in measurable social
good, showcasing its role in enhancing science education and critical thinking among
students.
Arthritis New Zealand: As a finalist in the ‘What’s Your Impact’ competition supported by
ImpactLab, Arthritis New Zealand highlighted its commitment to measuring and improving
its social impact through SROI methodologies.
SROI Research Agencies in Australia and the Pacific Islands
Beyond New Zealand, agencies in Australia and the Pacific Islands also utilize SROI frameworks:
ACIL Allen(Australia): ACIL Allen applies SROI methodologies to quantify the impact of
programs and policies, helping not-for-profit organizations maximize their social
contributions.
Tebbutt Research (Pacific Islands): Operating in Fiji, Papua New Guinea, and Australia,
Tebbutt Research evaluates social programs to ensure they effectively meet community
needs across the Pacific region.
SROI methodologies offer several benefits:
Accountability: Clear metrics demonstrate how resources translate into measurable social
outcomes.
Enhanced Decision-Making: Data-driven insights help organizations refine their initiatives
for greater impact.
Resource Optimization: Identifying high-return programs ensures efficient allocation of
resources.
Conclusion
SROI methodologies are vital for helping organizations in New Zealand, Australia, and the Pacific Islands quantify and amplify the social value of their programs. With tools like ImpactLab’s GoodMeasure and the work of agencies like ACIL Allen and Tebbutt Research, organisations are empowered to drive meaningful and sustainable change. By focusing on evidence-based evaluations, programs like Family Action and House of Science demonstrate the transformative and financial potential of social investment.
Sir Ray will be creating a Vlog interviewing global thought leaders in the domestic violence and sexual
violence prevention and rehabilitation sectors. If you would be interested in being interviewed, please
contact gavin@helpathand.org.nz
